Safe & Healthy Gaming

On 8mbt Responsible Gaming – Keep Yourself Protected

Gaming should be enjoyable, not stressful. 8mbt believes every member deserves to play on their own terms, within limits they've chosen for themselves. That's why we provide a full suite of safety tools — completely free of charge.

Committed to Member Protection
18+ Only
8mbt's Responsible Gaming Commitment
Every member can set their own deposit limit
Self-exclusion option always available to all members
No access for anyone under 18
8mbt proactively alerts you when it detects signs of addictive behavior
Support is available confidentially if you need help

Responsible Gaming Tools

Features 8mbt provides to help keep you safe

Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, the system won't accept further deposits — putting you in full control of your budget.
Session Time Limit
Set a session length before you start playing. Once that time is up, 8mbt will automatically send you a break reminder. Stay mindful of the time.
Cooling-Off Period
If you feel like you need a break, temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, you won't be able to log in or place any bets.
Self-Exclusion
If you need an extended break, activate self-exclusion for anywhere from 6 months to 5 years. During this period, opening a new account will not be possible either.
Loss Limit
Set the amount you're comfortable losing in a given period — once your loss limit is reached, no further bets can be placed for that day.
Reality Check
After a set period of play, 8mbt will remind you how long you've been playing and the total amount transacted. Stay grounded in reality.
Section 01

Why Gaming Needs to Stay in Check

Online gaming and Sports Betting, done right, can be great entertainment. There's a unique thrill in placing a bet while watching a cricket match, and a few minutes on slots can be a genuine way to unwind. But when gaming shifts from enjoyment to habit, it starts to affect other areas of your life.

8mbt isn't here to lecture anyone. We simply believe that responsible gaming is in your own best interest. When betting is a planned form of entertainment, the thrill of winning means so much more — and a loss doesn't have to derail your life.

"Gaming should be a source of joy, not a burden. 8mbt wants every member to play with a smile — and leave with one too."

Online gaming is a new and rapidly growing form of entertainment in Bangladesh — and with that growth, responsible gaming becomes equally important. 8mbt believes every platform has a responsibility to help its members build healthy gaming habits.

Responsible gaming doesn't mean playing less — it means playing smart. Know your budget, know your time, and know when to stop. Every tool 8mbt offers is designed to make that awareness easier.

Section 02

Signs of Problematic Gaming

Most people don't realize when casual entertainment starts becoming a problem. If you notice any of the signs below in yourself, it's worth taking a moment to reflect.

Warning Signs
Chasing losses by placing more bets to try to recover lost money
Hiding your gaming activity from family or friends
Wanting to stop gaming but being unable to do so
Betting with money meant for household expenses or emergencies
Feeling restless or irritable when not gaming
Spending less time on work, studies, or family
Keep in Mind: Seeing these signs is no reason to panic. Seeking help isn't a sign of weakness — it's a courageous choice. 8mbt is always here for you.

If you notice two or more of the above signs in yourself, take a moment now to complete the self-assessment below. It will give you a clearer picture.

Section 03

Self-Assessment

Answer the questions below honestly in your head. Being truthful with yourself is the first step toward getting real help.

1

In the past month, have you ever placed another bet after a loss just to shake off the frustration — telling yourself "one more win and I'll be fine"?

2

Does your family or someone close to you know how much you play — or are you keeping it from them?

3

At the end of the month, does it feel like you spent more on gaming than you intended?

4

Do thoughts about gaming creep in while you're at work, trying to sleep, or spending time with family?

5

Have you found yourself playing beyond your intended limit more than once, even after deciding to stop at a certain amount?

If you answered "Yes" to 3 or more questions, it's worth taking this seriously. Use the tools below or reach out directly to support@8mbt.xyz.
Section 04

How to Set Your Limits

Setting limits on 8mbt is simple and entirely in your hands — no need to explain anything to the support team. Just follow the steps below.

1
Log in and go to "Account Settings"

Click the profile icon at the top right to open the "Account" menu, then look for the "Responsible Gaming" section.

2
Choose your limit type

Choose what works for you — a Deposit Limit, Session Time, Loss Limit, or Betting Limit. You can also run multiple limits at the same time.

3
Set your amount and duration

For example: "I'll deposit no more than ৳500 per day" or "I'll play no more than 2 hours per session." Write down the amount and save it.

4
Limits take effect immediately

Reducing a limit takes effect immediately. Increasing one requires a 24–48 hour waiting period — this is intentional, to prevent impulsive decisions in the heat of the moment.

Tip: Before setting limits, work out your monthly income and expenses. It's best not to put more than 20% of your entertainment budget toward gaming.
Section 05

How to Set Up Self-Exclusion

Sometimes setting limits isn't enough — you need a full break. In that case, self-exclusion is the most effective solution. It's not a sign of weakness; it's a sign of self-care.

Short-term break

Cooling-off periods from 1 to 30 days, available directly through Account Settings.

Manual
Long-Term Exclusion

From 6 months up to 5 years. Just email support to activate.

Via Support
Permanent Closure

If you wish to permanently close your account, that option is available. Your remaining balance will be returned.

Via Support
During Exclusion

Promotional emails are paused. Opening a new account is blocked.

Automatic
During a self-exclusion period, 8mbt will not send any promotional offers and all access to the account will be fully blocked. This decision is treated with the utmost seriousness.
Section 06

Family Protection & Minor Safety

8mbt strictly prohibits anyone under 18 from using its services. Age is verified at registration, and KYC documents may be requested at any time. Any account identified as belonging to a minor will be closed immediately.

Take a few simple steps to prevent other family members from accessing your account.

  • Use a strong password that's hard to guess
  • Avoid saving passwords in your browser, especially on shared or family devices
  • Always log out after use
  • Keep Two-Factor Authentication (2FA) enabled
  • If you have the app on your phone, use a screen lock or PIN
For Parents: If you suspect your child or teenager is using 8mbt, contact us at support@8mbt.xyz. We will take immediate action.
Section 07

Smart Budget Planning

The most effective approach to responsible gaming is planning your budget in advance. Keep in mind — money spent on gaming is an entertainment expense; you may or may not get it back.

Simple Rules for Budget Planning
1
Cover essential expenses first
Allocate from what's left after covering rent, food, education, and healthcare.
2
Max 20% on entertainment
It's wise not to spend more than 20% of your entertainment budget on gaming.
3
Never Borrow to Bet
Never bet with borrowed money or funds you've taken from someone else.
4
Review Your Spending at Month End
Check your total monthly gaming spend once a month. All records are available in your 8mbt transaction history.

Withdrawing your winnings right away is a habit that works really well. Stopping while you're ahead keeps the excitement of that win intact.

Section 08

Where to Get Help

Seeking help isn't admitting defeat — it takes courage to make the right decision for yourself and your family. 8mbt's support team handles all such matters with complete confidentiality.

8mbt Live Chat

Use Live Chat for responsible gaming support. Available 24/7.

Fully Confidential
Email support

Email us at support@8mbt.xyz with "Responsible Gaming" in the subject line.

Response within 24 hours
Keep in Mind: Anything discussed with 8mbt's Responsible Gaming support team remains completely confidential and has no negative impact on your account — unless you choose to request self-exclusion.

If keeping gaming under control feels genuinely difficult and you need professional support, consider speaking with a mental health professional. Access to mental health services in Bangladesh is growing. 8mbt can point you in the right direction — just let us know.

Questions About Responsible Gaming

Clear Answers to Two Important Questions

8mbt supports all major mobile banking methods available in Bangladesh. Alongside bKash and Nagad, you can also use Rocket (Dutch-Bangla Mobile Banking). Bank transfer is available too, if you prefer to deposit or withdraw directly from your bank account. Cryptocurrencies such as Bitcoin and USDT are also supported. In terms of convenience, most Bangladeshi members use bKash or Nagad since they offer the fastest transactions — typically completed within 1 to 3 minutes. Rocket is similarly quick. Bank transfers take a bit longer but are well-suited for larger amounts. Crypto transactions may take 10–60 minutes due to blockchain confirmation times. Mobile banking is a great choice for responsible budget management, as every transaction triggers an SMS notification, making it easy to keep track of your spending.

No, they cannot — and 8mbt enforces this rule strictly. No one under 18 is permitted to open an account on 8mbt, for both legal and ethical reasons. A date of birth is required at registration and is verified. But it doesn't stop there — KYC verification requires government-issued documents such as a National ID or birth certificate. If someone registers with a false age and is later found out, the account is closed immediately and any remaining balance is forfeited. It's also prohibited for your younger sibling to use your device or account — if discovered, your account may be closed as well. For safety, always log out on shared family devices and keep your password private.

Play Responsibly, Play Happily

Join 8mbt and enjoy peace of mind using all the available safety tools. Registration is completely free.

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